Your employees are already using AI. Can you see it, govern it, and prove it's working?
Managed AI gives your business a secure, governed way to use AI across your company without having to build and manage the program internally.
ITS provides and manages the AI workspace, governance controls, user access, approved solutions, connections, infrastructure, ongoing support, and adoption oversight so your employees can use AI productively while your company maintains visibility and control.
ITS uses your maturity stage to establish the current state, then applies the governance, workspace, solutions, connections, infrastructure, and support needed to move forward.
AI use is invisible and ungoverned.
Policy enforced, workspace adopted, community engaged.
Solutions applied to roles begin efficiency.
AI acts in your systems, humans approve.
Embedded in operations, proven quarterly.
Maturity identifies where your organization is today. Your Managed AI plan defines the services, capabilities, and support ITS manages for your business.
* Requires hosted server purchase, managed by ITS. MCP deployment included; RAG and private LLM deployments scoped.
Explore the full Managed AI process from assessment and discovery through deployment and ongoing support.
Your business may not have the time or resources to manage AI tools, monitor employee use, maintain governance controls, support deployed solutions, and keep connections and infrastructure working. Managed AI gives your company a governed AI environment while ITS handles the platform, administration, governance, deployment, support, ongoing oversight, and the infrastructure behind it, including managed MCP servers, RAG servers, and Private LLM infrastructure where included.
Secured AI gives your company an approved environment for AI use with defined access, governance controls, Shadow AI visibility, blocking controls, and least-privilege permissions. The goal is to give employees a sanctioned way to use AI while your company maintains visibility and control.
Managed AI includes pre-built catalog solutions according to the selected plan. Custom, off-catalog, or materially modified solutions are scoped separately through Professional Services.
Yes, where supported. Productive AI and Intelligent AI can include managed MCP connections and supported app connections within plan limits. Some connections and infrastructure require additional hosted capacity, and unsupported or off-catalog integrations are scoped separately.
Yes. Managed AI includes support for the AI workspace, deployed catalog solutions, supported connections, integrations, and Managed AI infrastructure that ITS deploys. Platform and infrastructure issues route through the Service Desk, while prompt coaching and usage questions are handled through AI Business Analyst enablement channels.
Your company remains responsible for its business data, review of AI-generated output, and business, legal, regulatory, and operational decisions. ITS manages the Managed AI components it deploys within the purchased plan and approved scope.
Talk with ITS about the right Managed AI plan for your business.
